“We contacted Penelope at Mimoun.es after trying and failing to find a house in Spain on our own. We had been researching property listing sites on line for well over a month, but every time we found a house, it was gone by the time we contacted the agency. At this stage we realized that it was important to have someone who lived in the area to help us find a house.
We contacted Penelope and she thoughtfully questioned us about our needs, our priorities, and our budget. She worked hard to find us a house, not just looking at online listings, but checking in with contacts throughout the area and personally visiting rental agencies. When we found a promising listing, Penelope was able to put a hold on the house until she was able to visit it and assess it in person. Penelope was then able to successfully negotiate a reasonable rate for the rental, as well as talking to the landlord to make sure that the house would be ready and in good condition for us to move in. All of this went far beyond our expectations.
It was such a relief to have someone on the ground looking out for us. Penelope went to the house regularly to oversee the work on the house – to make sure it was done right and ready in time. When we arrived, Penelope was waiting for us, having bought us some food and other kitchen necessities to help us settle in.
Over the next few weeks, Penelope continued to check in with us to make sure that things were going well. She thoughtfully answered questions on a variety of subjects and put us in touch with necessary contacts to solve many of our other needs.
We cannot recommend Penelope highly enough. She is thoughtful, considerate, and tireless in her efforts. She listens carefully to make sure she understands the needs of her clients, and then works extremely hard to make sure that they are satisfied in every regard. If we had to do the whole thing over again, the only thing we would do differently is to call Mimoun much, much sooner.”
Charlotte and Rob, United States
“Penelope is the type of person who cares for her clients. She has made it her mission to tend to our needs and our family has benefitted from her commitment. We trust her completely. We recommend her highly.”
Todd Beane and Chantal Cruijff, Sitges
“As soon as I met Penelope and explained to her our requirements, she got to work. She collated all her database and came up with a selection of 4 properties that suited our needs. We visited all of them within 48 hours and one was perfect. She dealt with all the paperwork and made the whole experience run smoothly and efficiently. Once we were settled she followed up to check everything was satisfactory. A truly unique experience in Spain! I would highly recommend her services.”
Jane Rose, Monaco
“I am very grateful for being introduced to Cristina from Mimoun. Having engaged Cristina as my agent there were no regrets. After being transferred to Barcelona and needed to find an apartment urgently, with specific requests, these were all met and in good timing. I highly recommend Mimoun for their outstanding service and professionalism.”
Adrian Vahle, South-Africa
“As CEO and Partner of one of the most recognized commercial real estate company in Barcelona and Madrid, I am very meticulous choosing my real estate partners.
Penelope has been a total professional representing my family very effectively when we bought our first house in Gavà. She is a very good listener who easily understood our family’s singularities. The finesse with which she handled all the details created a tranquil and rewarding buying experience for me and my family.”
Juan Antonio Gálvez, Barcelona
“Peace of mind saving time and hassle. This is how I’d describe my personal experience with Mimoun. Cristina kindly looked after my needs and likes, she rapidly grasped the essence of my surfing preferences and lifestyle; it was on my first visit that I encountered a beautiful apartment right on first line to the beach at Castelldefels.”
Julio Gómez, Finland
“Penelope is a warm-hearted, trustworthy and highly professional person that I blindly recommend to all my contacts and clients that need help in settling down in Catalunya. With a personal approach she and her team change the search for a new house, neighbourhood, school into a very pleasant one. One of my international clients asked me if I knew a trendy apartment in the city center of Barcelona. I passed this question to Penelope, who after having met my client, found out that quality of life for him was living close to nature and doing sports. He is now living in a nice apartment on the beach just outside Barcelona. Penelope has real interest in people and their family which, for me, makes Mimoun more than just a relocation company.”
Annemarie Roozendaal, Barcelona
“I have had the help of Mimoun to rent my house during last summer. Our interlocutor took care of everything. She was very profesional, proactive and as a result, my tenants were very happy during their stay. I strongly recommend Mimoun!”
Nicolas Burger, Paris
“Mimoun made our transition to Sitges, Spain feel like a home away from home. It is overwhelming to move to a new country let alone a new city or house. Penny meet us at the door to our apartment and made us feel like family instantly. The apartment exceeded our expectations and she even made sure we had some essentials in the refrigerator. Penny went above and beyond to help us with items that came up in the apartment. She helped translate and set up appointments without hesitation.
We highly recommend Mimoun to help with the transition of moving in to Spain. I consider Penny not only a friend but also an advocate for us when we return. We will use her when we return in the fall. There are many loops and hoops to go through in Spain and she will help guide you through them.
Thank you Penny for not only becoming a friend but also part of our adventure!”
Ahna Jura & Family, Sitges
Kevin and Nori Grimes, Sitges